Our Clients
What we do

Our Services

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We enable businesses to enhance customer interactions by helping them provide their clients with a personalized user experience across various channels and touchpoints, that helps them prosper in a customer-centric world.
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We empower companies to redefine their digital goals and unlock value, by implementing digital initiatives that conform to both local and global standards and powering Digital Transformation.
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We provide companies with end-to-end managed services, from assessment through configuration and on to deployment, taking care of all operations from start to finish, so that you can focus on core business activities.
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We offer plug-and-play Internet of Things (IoT) solutions that integrate connected devices and systems to gather and analyze real-time data, facilitating automated responses and informed decision-making.
Intro
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100 +
Happy Customers
Empowering Your Business For Tomorrow

Our Unique Value Proposition

We specialize in crafting exceptional customer experiences by seamlessly integrating cutting-edge technology with your business strategies. Our tailored solutions leverage deep industry expertise to deliver tangible results—whether it’s boosting operational efficiency or driving growth.

With a collaborative, co-creation approach, we work alongside your team to deliver innovation, measurable outcomes, and sustained value.

Expertise

12 +
Years of proven industry excellence.

Industries

10 +
Sectors empowered by tailored solutions.

Projects

150 +
Successful implementations driving results.

Partners

25 +
Global collaborations delivering innovation.
Portfolio

Results We Have Achieved For Our Clients

Step into our portfolio – a vibrant showcase of creativity, strategy, and innovation! From transforming Customer Experience (CX) to driving Digital Transformation and delivering comprehensive Managed Services, our work speaks volumes about our commitment to excellence.

Is Your Business Ready To Embrace Digital Transformation?

Reach out to one of our X-Shifters TODAY!

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Why Choose Us

What Sets Us Apart?

We deliver industry-leading CX technology under one roof, simplifying transformation for your organization.

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CX Architects

We go beyond simple integration, crafting innovative solutions that elevate and redefine customer experiences.
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Industry Expertise

With in-depth knowledge across diverse sectors, we expertly tailor customer experience strategies to meet specific industry needs.
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Tech-Business Synergy

We seamlessly align cutting-edge technology with business objectives, driving meaningful and measurable outcomes.
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Co-creation Approach

By partnering closely with clients, we create customized, impactful customer experience solutions that deliver real value.
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150 +
Projects Complete
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100 +
Happy Customer
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12 +
Years of Experience
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25 +
Trusted Partners
About Us

Who We Are?

X-Shift began with a vision in 2012: to use technology to reshape how businesses operate. The early 2010s were all about advancements in cloud computing and big data shaping business strategies. To satisfy industry demands, we at X-Shift, previously Beacons Systems Company, focused on infrastructure and data center services, aligning with the emerging trends in IT infrastructure.

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Process we follow

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Analyze

Conduct a thorough evaluation of the current state of customer experience, identifying gaps, pain points, and opportunities.

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Design

Create a comprehensive CX blueprint that defines customer journeys, integrates technology solutions, and aligns with business goals.

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Implement

We deploy technology solutions alongside with our strategic guidance to ensure effective execution of the CX blueprint.

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Measure

Continuously monitor performance through AI enabled reports like, customer feedback, and CX metrics like CSAT, NPS.

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What customers said about our ‘Tekone’

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Worldwide phosfluorescently engage  methodologies with in web-enabled technology. Interactively coordinate proactive e-commerce via.

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Matthew Taylor
SEO & Founder, Facebook
New York, USA
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Engage worldwide phosfluorescently methodologies with in web-enabled technology. Interactively coordinate proactive e-commerce via.

ratings
Lynda Robards
Company SEO, Google
Canada
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Worldwide engage phosfluorescently methodologies with in web-enabled technology. Interactively coordinate proactive e-commerce via.

ratings
Esther Howard
CEO & Founder
Donkey Town, UK
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Phosfluorescently worldwide engage methodologies with in web-enabled technology. Interactively coordinate proactive e-commerce via.

ratings
Ana Martins
CEO, Bribbble LLC
Madrid, Spain
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Phosfluorescently engage worldwide methodologies with in web-enabled technology. Interactively coordinate proactive e-commerce via.

ratings
Nicolas Ribeiro
HR, Envato
Sydney, Australia
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Our experienced experts for your support

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John Bradshaw

Senior Advisor

Paul Walker

Director

Stephen Larry

Co, Founder

John Bradshaw

Senior Advisor

Patricia Gable

Marketing manager

Amber Austin

Operation Manager
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Our insights on trends, Technologies and Transformation

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